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**Terms and Conditions for Electrical Wholesale Supplies Flint LTD**
**1. General**
1.1 These terms and conditions (“Terms”) govern your use of our services and the purchase of products from Electrical Wholesale Supplies Flint LTD (“Company”, “we”, “us”, “our”).
1.2 By placing an order with us, you agree to be bound by these Terms.
**2. Orders**
2.1 All orders are subject to acceptance by the Company and availability of the products.
2.2 Orders can be placed via our website, in person at our store, or by email. We do not accept card payments over the phone. Payment methods accepted include bank transfer, in-store card payments, and cash.
2.3 Prices for products are subject to change without notice but will not affect orders that have already been accepted.
2.4 Once an order is placed and confirmed, any changes or cancellations must be approved by the Company and may incur additional charges.
**3. Payment**
3.1 Payment for products must be made in full before dispatch, unless a prior credit agreement has been established with the Company.
3.2 For customers with a credit account, payment terms are as agreed in the credit agreement. Late payments may incur interest charges and affect future credit availability.
**4. Delivery**
4.1 The Company will use reasonable efforts to deliver products within the estimated delivery times, but delivery dates are not guaranteed.
4.2 Risk of loss or damage to products passes to you upon delivery.
4.3 You are responsible for inspecting the products upon delivery and notifying us of any damages or discrepancies within 3 days of receipt.
**5. Returns and Refunds**
5.1 Returns will only be accepted if the Company has been notified in advance and has approved the return.
5.2 Products returned must be in their original condition, unused, and in the original packaging.
5.3 A handling fee of 30% will be charged for orders returned that are no longer required. This fee will be deducted from the refund amount.
5.4 Custom or special-order products are non-returnable and non-refundable unless defective.
5.5 Refunds will be processed within 14 days of receipt and inspection of the returned products.
**6. Warranty and Liability**
6.1 The Company warrants that the products will conform to the description provided and will be free from defects in material and workmanship for a period specified by the manufacturer.
6.2 The Company’s liability for any defective products is limited to the replacement or repair of the products or a refund of the purchase price.
6.3 The Company will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products.
**7. Privacy**
7.1 The Company is committed to protecting your privacy. We will use your personal information only to process your orders and provide customer service.
7.2 We will not share your personal information with third parties without your consent, except as required by law.
**8. Governing Law**
8.1 These Terms and any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
**9. Contact Information**
9.1 For any questions or concerns regarding these Terms, please contact us at:
Electrical Wholesale Supplies Flint LTD
Unit 5, Heinzel Park, Flint, Flintshire
01352 733200
sales@electricalwholesalesupplies.co.uk
By using our services and placing an order with us, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
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